DaycareIndex

Licensed center · Lubbock, TX

New Heights Learning Zone

  • Infant · Toddler · Preschool · School age
  • Closed now · opens tomorrow 7:00 AM
  • Capacity 163
  • Accepts child care assistance
  • Drop-in care

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11105 Milwaukee Ave
Lubbock, TX 79424 Map and directions
Hours
7:00 AM to 6:00 PM
Days
Mon to Fri
Ages
Infants to school age
Capacity
163 children
Meals
Snacks provided
Nearby
2 other daycares within a mile

Licensing information from Texas Health and Human Services, as of Aug 16, 2026

Hours

Closed now · opens tomorrow 7:00 AM

Hours on file with the state

Hours by day of the week
SundayClosed
Monday7:00 AM to 6:00 PM
Tuesday7:00 AM to 6:00 PM
WednesdayToday7:00 AM to 6:00 PM
Thursday7:00 AM to 6:00 PM
Friday7:00 AM to 6:00 PM
SaturdayClosed

Ages, programs and features

Ages served

  • Infants
  • Toddlers
  • Preschool
  • School age

Programs and features on the state record

  • Licensed for 163 children
  • Accepts child care assistance
  • Snacks provided
  • Drop-in care
  • Skill classes

Location and nearby daycares

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Licensing and inspection record

Published by Texas Health and Human Services, as of Aug 16, 2026. Shown as the state records it.

Permit
On the state’s list of current permits, Aug 16, 2026
Operation number
1732755
Permit type
Licensed center
Licensed since
February 2022
Adverse action on record
No
Conditions on permit
No
Corrective action
No

Inspection history

14 inspections on record, most recent Aug 14, 2026. 7 of 16 visits and reports cited a standard. 2 self-reported incidents, listed separately below.

  • Aug 14, 2026InspectionNo standards cited
  • Nov 18, 2025InspectionNo standards cited
  • Nov 13, 2025Self-reported incident1 standard cited
    • 746.305(a)(2)Texas HHSC risk level: Medium High

      AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

      During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.

      Corrected Dec 1, 2025 · Technical assistance given

  • Oct 10, 2025Inspection3 standards cited
    • 746.1309(a)Texas HHSC risk level: Medium

      Documented Annual Training Area - 24 Hours Required

      1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.

      Corrected Oct 15, 2025 · Technical assistance given

    • 746.5101(a)Texas HHSC risk level: High

      Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.

      Corrected Oct 24, 2025 · Technical assistance given

    • 746.3503(a)Texas HHSC risk level: Medium High

      Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface

      It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.

      Corrected Oct 10, 2025, at the inspection · Technical assistance given

  • Dec 3, 2024Inspection2 standards cited
    • 746.901(5)Texas HHSC risk level: Medium Low

      Required Personnel Records - Required Affidavit (Form 2912)

      1 out of 4 records reviewed was missing the Pre-Employment Affidavit.

      Corrected Dec 6, 2024

    • 746.1315(b)(1)Texas HHSC risk level: Medium High

      CPR Training and Recertification Adhere to Guidelines-skill based

      Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.

      Corrected Dec 6, 2024

  • Nov 18, 2024Inspection5 standards cited
    • 746.613(b)Texas HHSC risk level: Medium High

      Immunization Records, Exceptions, and Exemptions Current

      2 out of 10 records reviewed did not have current immunization record on file.

      Corrected Nov 22, 2024

    • 746.901Texas HHSC risk level: Medium

      Required Personnel Records

      4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.

      Corrected Nov 22, 2024

    • 746.603(a)(2)Texas HHSC risk level: Medium

      Children's Records - Admission Information

      1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.

      Corrected Nov 29, 2024

    • 746.1613(a)Texas HHSC risk level: Medium

      Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met

      It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.

      Corrected Nov 18, 2024 · Technical assistance given

    • 746.1315(b)(1)Texas HHSC risk level: Medium High

      CPR Training and Recertification Adhere to Guidelines-skill based

      3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.

      Corrected Nov 26, 2024 · Technical assistance given

  • Jun 4, 2024InspectionNo standards cited
  • May 29, 2024InspectionNo standards cited
  • Mar 22, 2024InspectionNo standards cited
  • Dec 4, 2023Inspection1 standard cited
    • 746.5401Texas HHSC risk level: Medium High

      Requirement of Gas Leak Inspection

      It was found during the inspection that the last gas inspection was conducted on 6/25/2021.

      Corrected Jan 2, 2024 · Technical assistance given

  • Jan 10, 2023InspectionNo standards cited
  • Dec 30, 2022Inspection5 standards cited
    • 745.635(3)Texas HHSC risk level: High

      AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

      A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.

      Corrected Dec 30, 2022, at the inspection · Technical assistance given

    • 746.2421(b)Texas HHSC risk level: Medium

      Written Feeding Instructions - Review and Update Every 30 Days

      One infant's feeding instructions has not been updated since 5/01/2022.

      Corrected Jan 6, 2023 · Technical assistance given

    • 746.801(11)Texas HHSC risk level: Medium High

      Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care

      During the inspection it was observed that the last fire inspection was conducted on 6/16/2021

      Corrected Jan 13, 2023 · Technical assistance given

    • 746.2417(2)(B)Texas HHSC risk level: High

      Activities for Infants - Not in Restrictive Device for more than 15 Minutes

      During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.

      Corrected Dec 30, 2022, at the inspection · Technical assistance given

    • 746.1315(a)Texas HHSC risk level: Medium High

      Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

      The director did not have proof of current CPR/First Aid certification.

      Corrected Jan 6, 2023 · Technical assistance given

  • Jul 25, 2022Inspection2 standards cited
    • 746.5205(4)Texas HHSC risk level: Medium

      Documentation of Drills

      The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.

      Corrected Jul 25, 2022, at the inspection · Technical assistance given

    • 746.4751(b)Texas HHSC risk level: Medium

      Maintenance Procedures for Active Play - Monthly Maintenance Checklist

      The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.

      Corrected Jul 25, 2022, at the inspection · Technical assistance given

  • May 16, 2022InspectionNo standards cited

Cited standards by risk level

19 standards cited across 14 inspections, most recently Aug 14, 2026. All 19 shown are recorded as corrected.

  • High316%
  • Medium High842%
  • Medium737%
  • Medium Low15%
  • Low0
Visits with nothing cited
8 of 14 shown
Corrected at the visit
5 of 19 findings, 14 more corrected later
Most recent citation
Nov 13, 2025, 2 clean visits since

Risk levels are Texas HHSC’s own classification of each standard, not a rating by Daycare Index. What the levels mean. Counts cover every inspection on the state record; the visits listed above are the most recent.

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