DaycareIndex

Licensed center · Dallas, TX

The Parent Helper Daycare & Learning Center

  • Infant · Toddler · Preschool · School age
  • Closed now · opens tomorrow 6:00 AM
  • Capacity 50
  • Accepts child care assistance
  • School transportation
  • Drop-in care

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3939 S Polk St Ste 110
Dallas, TX 75224 Map and directions
Hours
6:00 AM to 6:30 PM
Days
Mon to Fri
Ages
Infants to school age
Capacity
50 children
Meals
Meals and snacks provided
Nearby
11 other daycares within a mile

Licensing information from Texas Health and Human Services, as of Aug 16, 2026

Hours

Closed now · opens tomorrow 6:00 AM

Hours on file with the state

Hours by day of the week
SundayClosed
Monday6:00 AM to 6:30 PM
Tuesday6:00 AM to 6:30 PM
WednesdayToday6:00 AM to 6:30 PM
Thursday6:00 AM to 6:30 PM
Friday6:00 AM to 6:30 PM
SaturdayClosed

Ages, programs and features

Ages served

  • Infants
  • Toddlers
  • Preschool
  • School age

Programs and features on the state record

  • Licensed for 50 children
  • Accepts child care assistance
  • School-age care
  • Before-school care
  • Meals provided
  • After-school care
  • Snacks provided
  • Drop-in care
  • Part-time care
  • Transportation to and from school
  • Field trips

Location and nearby daycares

What families say

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Licensing and inspection record

Published by Texas Health and Human Services, as of Aug 16, 2026. Shown as the state records it.

Permit
On the state’s list of current permits, Aug 16, 2026
Operation number
1701395
Permit type
Licensed center
Licensed since
June 2020
Adverse action on record
No
Conditions on permit
No
Corrective action
No

Inspection history

16 inspections on record, most recent Jul 10, 2026. 13 of 20 visits and reports cited a standard. 2 self-reported incidents, listed separately below.

  • Jul 10, 2026InspectionNo standards cited
  • Jun 25, 2026Inspection4 standards cited
    • 746.1316(a)Texas HHSC risk level: Medium High

      Transportation Safety Training -Director and Employee Complete 2 Hours Annually

      An individual who did not have current transportation training transported children in care of the operation to a field trip destination.

      Corrected Jun 25, 2026 · Technical assistance given

    • 746.2905(2)Texas HHSC risk level: Medium High

      Children Not Required to Sleep - May Not Confine in a Restrictive Device

      A child was observed asleep in a highchair.

      Corrected Jun 25, 2026 · Technical assistance given

    • 746.1205(a)(4)Texas HHSC risk level: High

      Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

      A child was observed asleep in a room alone.

      Corrected Jun 25, 2026 · Technical assistance given

    • 746.5607(d)Texas HHSC risk level: Medium High

      Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat

      A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.

      Corrected Jun 25, 2026 · Technical assistance given

  • Jan 16, 2026Assessment1 standard cited
    • 746.303(b)Texas HHSC risk level: Medium Low

      Report Number of Employees

      Annual report has not been completed and submitted by required due date.

      Corrected Jan 21, 2026 · Technical assistance given

  • Nov 24, 2025Inspection2 standards cited
    • 746.1601Texas HHSC risk level: Medium High

      Child/ Caregiver Ratio - 13 or More Children

      Caregiver in the infant room was observed supervising seven infant children.

      Corrected Nov 24, 2025, at the inspection · Technical assistance given

    • 746.2401(7)Texas HHSC risk level: High

      Basic Requirements for Infants - Never Unsupervised

      An infant was observed wandering off outside to the infant room during the inspection.

      Corrected Nov 24, 2025, at the inspection · Technical assistance given

  • Nov 21, 2025Self-reported incidentNo standards cited
  • Aug 18, 2025Inspection3 standards cited
    • 746.5205(4)Texas HHSC risk level: Medium

      Documentation of Drills

      Fire drills were not documented for the months of June and July.

      Corrected Aug 21, 2025

    • 746.1315(b)Texas HHSC risk level: Medium High

      Each Caregiver and the Director Must Have Current Training in pediatric CPR

      Two staff files do not have current pediatric CPR training.

      Corrected Sep 3, 2025

    • 746.3407Texas HHSC risk level: Medium High

      Maintenance of Building, Grounds and Equipment

      Shelving and furniture in the infant classroom appears stained and soiled.

      Corrected Aug 25, 2025

  • Jun 9, 2025InspectionNo standards cited
  • Feb 27, 2025InspectionNo standards cited
  • Oct 7, 2024InspectionNo standards cited
  • Sep 18, 2024Inspection3 standards cited
    • 746.2411(2)(G)Texas HHSC risk level: High

      Safety Requirements for Play Yards - Size of Mesh Openings

      There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.

      Corrected Sep 30, 2024 · Technical assistance given

    • 746.2409(a)(1)Texas HHSC risk level: Medium High

      Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib

      One crib in the 0-11 month classroom does not have a snugly fitting mattress.

      Corrected Sep 30, 2024 · Technical assistance given

    • 746.1601Texas HHSC risk level: Medium High

      Child/ Caregiver Ratio - 13 or More Children

      One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.

      Corrected Sep 18, 2024 · Technical assistance given

  • Jun 13, 2024InspectionNo standards cited
  • Apr 8, 2024Self-reported incident1 standard cited
    • 746.1601Texas HHSC risk level: Medium High

      Child/ Caregiver Ratio - 13 or More Children

      This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.

      Corrected Jun 3, 2024 · Technical assistance given

  • Apr 3, 2024InspectionNo standards cited
  • Mar 11, 2024Inspection1 standard cited
    • 746.4501(b)Texas HHSC risk level: Medium

      Chairs - Safety Straps Used if Required by Manufacturer

      A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.

      Corrected Mar 26, 2024

Cited standards by risk level

49 standards cited across 16 inspections, most recently Jul 10, 2026. All 49 shown are recorded as corrected.

  • High714%
  • Medium High2857%
  • Medium1224%
  • Medium Low24%
  • Low0
Visits with nothing cited
6 of 16 shown
Corrected at the visit
3 of 49 findings, 46 more corrected later
Most recent citation
Jun 25, 2026, 1 clean visit since

Risk levels are Texas HHSC’s own classification of each standard, not a rating by Daycare Index. What the levels mean. Counts cover every inspection on the state record; the visits listed above are the most recent.

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